Technology designed to make the claims experience faster, more connected, and more efficient. When a claim is reported, having the right information available quickly can make a meaningful difference. Odyssey Nova is bringing new capabilities to the claims process with a focus on efficiency, connectivity, and speed.
Real-Time Integration
Nova integrates with Odyssey in real time, allowing claims to be received immediately and enabling the claims team to begin handling them without delay. The connectivity also supports faster communication with adjusters and quicker requests for information or documentation.
Adjuster App
For adjusters, the Nova app brings key parts of the workflow into one place. Adjusters can see their claims and make appointments directly in the app. During an inspection, Nova guides the adjuster through the process while building the preliminary report as questions are answered.
Preparing for Storm Season
Nova provides a centralized platform for claim information, adjusting firm information, and adjuster details, helping teams coordinate more efficiently and manage increased workloads during major storm events.
Moving Payments Forward
The team is also excited about accelerating payments to insureds. Before Nova, an advance payment could take several weeks to issue. With the new real-time capabilities, Taurus expects to significantly reduce that timeframe, potentially processing and delivering payments in nearly half the time while accelerating overall settlement.
Team Quote
“At the center of every decision is our goal to provide a faster, easier, and more positive experience for our insureds.”
— Dayleena Williamson
Photo (left to right): Chad Goodwin, Dayleena Williamson, and Wendy Sattall.
