Service That Goes Beyond Expectations
Taurus' Customer Service solutions deliver fast, efficient care that exceeds expectations, driving loyalty and positive referrals. Our trained agents don't just hear your customers—they understand them, ensuring each interaction is meaningful and resolves their needs.
Engaging on Your Terms
We meet customers where they are, across platforms and languages. Whether by phone, chat, text, or email, we accommodate every communication preference, offering seamless support 24/7/365.
Proven Performance Metrics
With decades of experience, we combine unmatched expertise with unrivaled technology and an unwavering commitment to excellence. Our proven performance speaks for itself, with our ability to handle large volumes, maintain rapid response times, and go beyond client expectations every time.
21 years
Average
Customer Tenure
24 / 7/ 365
Continuous
Live Support
97.3%
Customer
Excellence
93%
Answered within
30 seconds
11%
Call Transfer
Rate
22 hours
New Business
Issuance
5 hours
Endorsement
Issuance
15 hours
Renewals
Processed
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