01LeadershipLeadership, Growth & a Legacy That Continues
Hanah Plumb, Drew Chewning, and Phil Dunn take on expanded roles — and Cynthia DiVincenti retires after 18 years.
02Claims on the MoveClaims on the Move: Odyssey Nova
Nova integrates with Odyssey in real time — faster claims handling, adjuster workflows, and payments in half the time.
035 Star ExperienceThe Claims 5 Star Experience
Taurus uses 5 Star tracking to evaluate adjusting firm performance across five FEMA-emphasized criteria.
04Litigation ModuleA More Connected Approach to Litigation
The new Odyssey Litigation Module brings legal documents and workflows into one structured, secure platform.
05Sales ExperienceImproving the Sales Experience
A new purchase cart for Advantage Flood — simpler, more streamlined for agents with plans to expand to WYO and NFIP Direct.
06Expanding MarketplaceExpanding the Marketplace
Tokio Marine Highland's TMH2O Primary Residential Flood Program is now available through Advantage Flood.
07Team Across CountryA Team Across the Country
The RSM team partners with agencies across all 10 FEMA regions — supporting agents, strengthening NFIP Direct.
