Lucy Bachlott
ADVANTAGE FLOOD PRODUCT LEADLucy has been the driving force behind Advantage Flood's growth this quarter. Her deep product knowledge, passion for helping clients find the right coverage, and ability to articulate the real-world benefits of going beyond the NFIP have made her an invaluable asset to the team and to every policyholder she works with.
Alongside the NFIP policies that have long been the backbone of our business, a new option is gaining ground — and the early results are worth celebrating.
Hiscox Flood Plus is now live. The foundation is already in place: the product is strong, the team is trained, and clients are starting to see the difference.
The majority of our 2025 growth came through the NFIP — the product our team knows deeply and sells with confidence. Hiscox Flood Plus is the next chapter.
1,000+ New NFIP Policies
Added since Q4 2024 — driven by clarity, patience, and personalized service.
Looking Ahead to 2026
2026 is shaping up to be a year of meaningful expansion. The team is growing, new products are in development, and Hiscox Flood Plus will continue to find its place in more client conversations.
Helping people protect what matters most — that commitment carries us forward.
Replacement Cost for Contents
Loss of Use Coverage
Detached Structures
We are excited to offer customers a genuine alternative to the NFIP. The enhanced coverage — including replacement cost, loss of use, and detached structure protection — represents features that make a real difference when it matters most.
Homeowner with Detached Garage — Southeast
The client's detached garage, used as a workshop, was a significant investment. Under NFIP, insuring it reduced available coverage on the home. The agent walked through limit interactions. The client switched to Hiscox Flood Plus for full dwelling protection alongside independent garage coverage, at a competitive premium.
The Advantage Flood Team: Where Every Activation Begins
Every policy activation, every client converted from uncertainty to confidence, traces back to the same source: an agent who took the time to listen, educate, and guide.
The Advantage Flood team combines deep product knowledge with genuine compassion. They approach every conversation in a friendly, informative way, always ready to answer questions and ensure that customers truly understand their coverage and why it matters. That approach builds trust, and trust drives sustainable growth.
As we move into 2026, that same standard of service remains the foundation of everything we do. The team's dedication is what sets Advantage Flood apart, and it is what will define our next chapter of growth.
In 2025, our growth was driven by a renewed focus on customer service and expertise. Our agents listened, educated, and guided customers to coverage that truly fit their needs.
